Property Management – A Customer Focused: A Customer Focused Approach (Building and Surveying Series)

Property Management - A Customer Focused: A Customer Focused Approach (Building and Surveying Series)

Intended for advanced students and practitioners this book gives an up-to-date presentation of property management as practised by a leading company, BAA plc. A key aim of the book is to show the benefits to be obtained from building a business culture based on service to the customer. This may be achieved by due attention to communication, leadership, measurement, benchmarking and accountability.

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Real Estate Stories: Gonzo Management: Hilarious & Uncensored Tales From A Property Management Expert

Real Estate Stories: Gonzo Management: Hilarious & Uncensored Tales From A Property Management Expert

When you think of a person who works in real estate you might imagine a sharp-dressed Realtor(r) sitting on a park bench or in a television commercial waiting to sell your home. You may be envisioning the person who hosted tours and arranged furniture, and printed out flyers to sell your home. You probably aren’t thinking about the property manager. What the profession lacks in glamor and notoriety it makes up for in money, opportunity, and sheer entertainment value. But, you may not really know what a property manager does. Yes, they occasionally turn up at a tenant’s door, but what are they there for? Do they collect rent from reluctant tenants? Ferret out illegal activities? Combat armies of termites and cockroaches? Intervene in the lives of hopeless hoarders on the brink of eviction? Pet sweet, loving Pit Bulls and outwit drug dealers? If you pursue a career in property management, you’ll be doing all of the above and much more. There’s no need to panic – whether you’ve already started down the road to property management greatness, or are considering dipping your toe in real estate, this book will tell you everything you need to know to be successful, calm, prepared, brave, and more attractive to the opposite sex. “Real Estate Stories” will give you an insider’s look into the zany world of property management and investing in multi-family units. And you’ll enjoy some good belly laughs along the way, to

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Intellectual Property Management: A Guide for Scientists, Engineers, Financiers, and Managers

Intellectual Property Management: A Guide for Scientists, Engineers, Financiers, and Managers

This concise introduction to European patent law and global patent perspectives combines the legal and economic perspectives to adopt a unique approach that serves both inventors – engineers and scientists – as well as financiers and economists. Written by an expert with first-hand knowledge – the author is a qualified chemist and patent attorney – this book is completely up-to-date, taking into account recent additions to European patent law, especially in the field of biotechnology and genetics. While concentrating on the EU, the world perspective is nevertheless represented, including US particularities. The result is a set of guidelines allowing readers to develop a holistic patent strategy suitable for their specific needs. For scientists, engineers, managers and financiers in the chemical industry

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